Privacy Policy

1. Scope of application and data controller

This privacy policy applies to all personal data collected through our website and online store at https:// www.fiosjardinssuspensos.com .

The entity responsible for processing this data is:

FIU´S SUSPENDED GARDENS UNIPESSOAL LDA (hereinafter "FIOS JARDINS SUSPENSOS"), with the unique registration number at the Commercial Registry Office and legal entity 516 545 337, headquartered in Porto.

The user must carefully read this privacy policy and freely decide whether to provide their personal data to FIOS JARDINS SUSPENSOS before using the website.

The user warrants that they are of legal age and that the information provided is true, accurate, complete, and current, and is responsible for any discrepancies. If the information provided belongs to a third party, the user warrants that they have informed that third party of the conditions set forth in this document and have obtained their authorization to provide their information to FIOS JARDINS SUSPENSOS for the purposes indicated.

You can contact FIOS JARDINS SUSPENSOS regarding any questions related to this privacy policy through the following contact points:

2. Purposes of processing and legal basis

The personal data collected through this website is intended to allow the following operations in accordance with the user's request:

  • Prepare, manage and consult requests for information and/or complaints;
  • Hire services and/or products;
  • Request contact related to a service or product;
  • Participate in campaigns and competitions within the scope of advantages and benefits;
  • Scheduling a visit to analyze the solution/project you request.

3. Recipients

The user's personal data may be communicated to a suitable service provider contracted by FIOS JARDINS SUSPENSOS, which will process the data exclusively for the purposes established by FIOS JARDINS SUSPENSOS and in compliance with the instructions issued by it, strictly complying with the legal standards on personal data protection, information security and other applicable standards, under the terms of a written agreement signed between the parties.

4. International data transfers

FIOS JARDINS SUSPENSOS will process user data entirely within the territory of the European Economic Area (EEA), therefore it does not plan to carry out any international transfer of data.

5. Storage period

FIOS JARDINS SUSPENSOS will keep users' personal data for the period of time necessary to fulfill the purposes for which it was collected; plus the limitation periods and expiration of the rights arising therefrom, unless required to keep them for a longer period by law.

FIOS JARDINS SUSPENSOS may also keep the data beyond these periods for statistical purposes, and for this purpose it must anonymize them.

6. User rights

The user has the right to request FIOS JARDINS SUSPENSOS access to personal data concerning him/her, as well as its rectification or erasure, and the limitation of processing with regard to the user, or the right to object to processing, as well as the right to data portability, under the terms of the laws governing the processing of personal data.

To exercise the above rights, the user may contact the data controller at the addresses indicated in paragraph 1 of this policy. The user also has the right to file a complaint with the National Data Protection Commission if they believe their rights regarding their personal data have been violated.

For any questions related to this privacy policy, the user may also contact the data protection officer (DPO) of FIOS JARDINS SUSPENSOS, whose email address is green@fiosjardinssuspensos.com .