Cookie Policy

Before you begin

This Cookie Policy provides information about our use of cookies and similar devices installed on our customers' and users' terminals. Occasionally, the use of cookies may be related to the processing of personal data. Therefore, you should consult our Privacy Policy, available on our Platform, if you require information on how we use our customers' and users' personal data, how to exercise your rights, or the terminology we use to refer to our Platform (Website, App, or Physical Stores).

Cookie information

1. What is a Cookie? A cookie is a small text file that a website, app, or other platform stores on your computer, tablet, smartphone, or any other similar device, containing information about your browsing or usage, like a tag that identifies your device. Cookies are necessary, for example, to facilitate navigation and understand how users interact with the platforms, in order to allow their improvement. They are also very useful for offering advertising, according to user preferences, as well as for other purposes described below. Cookies do not harm your computer or device. When we speak of "Cookies," we also refer to other similar technologies that install and/or collect information on or about your device (such as flash cookies, web beacons or bugs, pixels, HTML5 [local storage], and SDK technologies for app formats). Furthermore, the term "Cookies" also applies to the use of digital fingerprinting techniques, that is, information-combining techniques that help us identify your device. Occasionally, these technologies work in conjunction with cookies to compile and store information, either to provide you with certain features or services on our Platform or to display advertising on third-party platforms, based on your browsing habits. This explanation is a general example of what Cookies mean, and is for informational purposes only. The specific Cookies we use are described in the cookie settings panel, accessible on our Platform.

2. What types of cookies are there? This section provides an overview of the types of cookies that can be used in an online environment. Depending on their owner, cookies can be classified as: a. First-party cookies: These are sent to the user's computer or device from a device or domain managed by the publisher itself and from which the platform or service requested by the user is offered. b. Third-party cookies: These are sent to the user's computer or device from a device or domain not managed by the publisher, but by another entity that processes the data obtained through cookies. Depending on their purpose, cookies can be classified as: a. Strictly necessary (technical) cookies: These cookies allow the user to navigate a website, platform, or application and use the various options or services available within them, such as monitoring traffic, identifying data or sessions, accessing restricted sections or content, remembering the elements of an order, completing the purchase process, managing payments, controlling fraud related to service security, using security features during navigation, requesting registration or participation in an event, storing content for displaying videos or audio, enabling dynamic content (e.g., a text or image loading animation), or sharing content through social media. Technical cookies, being strictly necessary, are downloaded by default when they allow displaying the platform or providing the service requested by the user. b. Functionality or personalization cookies: These cookies allow users to remember information so they can access the service or platform with certain features that can differentiate their experience from that of other users, such as language, the number of results displayed when searching, the appearance or content of the service based on the type of browser used or the region from which they access the service, etc. Failure to accept these cookies may result in slow website performance or poorly tailored recommendations. c. Analysis cookies: These cookies allow us to quantify the number of users, the sections visited on the platform, and how they interact with it, in order to measure and statistically analyze user usage, with the aim of introducing improvements based on the analysis of user usage data of the platform or service. d. Behavioral advertising cookies: These cookies store information on user behavior, obtained through continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on that profile. These cookies allow the most efficient management possible of advertising spaces that, where applicable, have been included directly by the publisher or in collaboration with third parties.

3. What are Cookies used for on our Platform? Cookies are an essential part of how our Platform works. The main purpose of our Cookies is to make your browsing experience more comfortable and efficient. For example, they are used to remember your preferences (language, country, etc.) during navigation and on future visits. We also use our Cookies to continually improve our services and the Platform, as well as to offer you personalized advertising based on your browsing habits. The information collected in Cookies also allows us to improve our Platform through estimates of statistical data and usage patterns (number of visits, most visited sections, visit duration, etc.), statistically understand how users interact with the Platform to improve our services, as well as adapt the Platform to your individual interests, accelerate searches, etc. We may occasionally use Cookies to obtain information that allows us to display, from our Platform, third-party platforms, or by any other means, advertising based on the analysis of your browsing habits (products visited, sections viewed, etc.). In any case, we never store sensitive information such as passwords, credit or debit card details, etc. in the Cookies we use.

4. How can I manage the use of Cookies on this Platform? In the Cookie settings panel, accessible at all times on our Platform, you can obtain complete information about the Cookies used by this Platform, along with information about their purpose, duration, and management (in-house or by third parties). This allows you to manage the activation and deactivation of Cookies that are not strictly necessary for the Platform to function. Alternatively, if you are browsing the internet, you can disable the use of Cookies in your browser. We indicate how to do this in the most popular browsers:

  • Google Chrome
  • Internet Explorer
  • Mozilla Firefox
  • Safari

You can opt out of cookies at any time. Keep in mind that both your cookie settings and your option to refuse cookies are specific to each browser you use. Therefore, if you choose to configure cookies one way on one device and want your option to apply similarly to another device, you must activate the same option for that other device. Additionally, regarding third-party cookies for interest-based advertising, keep in mind that certain third parties may be members of one of the following online behavioral advertising self-regulatory programs, with corresponding opt-out options:

5. Who uses the information stored in Cookies? The information stored in our Platform's Cookies is used exclusively by us, with the exception of the Cookies identified in section 2 as "Third-Party Cookies," which are used and managed by external entities to provide us with services to improve our services and the user experience when browsing our Platform. More information is available in the Cookie settings panel, accessible at any time on our Platform. For more detailed information about the processing of your personal data in our collaboration with third parties and those subject to international data transfers, please read our Privacy Policy, accessible on our Platform, and the privacy policies/privacy settings of these third-party collaborators, accessible through their platforms.